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.ttl{font-size:14.5px;font-weight:500}.inbox-row .sender{color:var(--slate-soft);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:12.5px;overflow:hidden}.inbox-row .cat,.inbox-row .dl{color:var(--slate);font-size:13px}@media (max-width:880px){.inbox-row{grid-template-columns:32px 1fr auto}.inbox-row .cat,.inbox-row .dl{display:none}}.inbox-head{color:var(--slate-soft);text-transform:uppercase;letter-spacing:.06em;border-bottom:1px solid var(--line);grid-template-columns:36px 1.6fr 1fr 1fr 100px 80px;gap:12px;padding:14px 18px;font-size:12px;display:grid}@media (max-width:880px){.inbox-head{display:none}}.tabs{background:var(--sand);border-radius:999px;gap:2px;padding:4px;display:inline-flex}.tab{color:var(--slate);cursor:pointer;border-radius:999px;padding:7px 14px;font-size:13px}.tab.active{background:var(--warm-white);color:var(--charcoal);box-shadow:var(--shadow-sm);font-weight:500}.case-grid{grid-template-columns:1.6fr 1fr;gap:18px;display:grid}@media (max-width:1000px){.case-grid{grid-template-columns:1fr}}.case-header{align-items:flex-start;gap:18px;margin-bottom:24px;display:flex}.case-header .icon-lg{background:linear-gradient(150deg, var(--emerald) 0%, var(--teal) 100%);color:#f4efe2;border-radius:16px;flex-shrink:0;place-items:center;width:56px;height:56px;font-size:18px;font-weight:600;display:grid}.case-header h1{letter-spacing:-.02em;font-size:26px}.case-header .meta{color:var(--slate);flex-wrap:wrap;gap:10px;margin-top:6px;font-size:13.5px;display:flex}.section-card{background:var(--warm-white);border:1px solid var(--line);border-radius:var(--radius);margin-bottom:14px;padding:22px}.section-card h3{align-items:center;gap:8px;margin-bottom:10px;font-size:15px;display:flex}.section-card h3 .num{background:var(--sand);width:22px;height:22px;color:var(--charcoal);border-radius:50%;place-items:center;font-size:11.5px;font-weight:600;display:inline-grid}.section-card p{color:var(--charcoal);font-size:15px;line-height:1.6}.section-card .lead{background:linear-gradient(180deg, var(--cream) 0%, var(--sand) 100%);color:var(--charcoal);border:1px solid var(--line-soft);border-radius:14px;margin-bottom:12px;padding:18px;font-size:17px;line-height:1.6}.tl{padding:6px 0}.tl-item{align-items:flex-start;gap:14px;padding:12px 0;display:flex}.tl-item .dot{background:var(--teal);border-radius:50%;flex-shrink:0;width:9px;height:9px;margin-top:7px;box-shadow:0 0 0 3px #2f7c7326}.tl-item.upload .dot{background:var(--sage-deep);box-shadow:0 0 0 3px #94a88a2e}.tl-item.note .dot{background:var(--beige);box-shadow:0 0 0 3px #d9d2bd66}.tl-item .body{flex:1}.tl-item .lbl{font-size:14px}.tl-item .ts{color:var(--slate-soft);margin-top:2px;font-size:12px}.doc{border:1px solid var(--line);background:var(--cream);border-radius:12px;align-items:center;gap:12px;margin-bottom:8px;padding:12px 14px;display:flex}.doc .ic{background:var(--warm-white);border:1px solid var(--line);width:36px;height:44px;color:var(--slate);border-radius:6px;place-items:center;font-size:10px;font-weight:600;display:grid}.doc .body{flex:1;min-width:0}.doc .name{font-size:13.5px;font-weight:500}.doc .meta{color:var(--slate-soft);font-size:12px}.fraud-card{border-radius:var(--radius);border:1px solid var(--line);background:linear-gradient(#fbfaf6 0%,#f1ecdf 100%);padding:22px}.fraud-score{align-items:baseline;gap:8px;display:flex}.fraud-score .big{letter-spacing:-.02em;font-size:40px;font-weight:540}.fraud-score .pct{color:var(--slate-soft);font-size:14px}.fraud-bar{background:var(--stone);border-radius:4px;height:8px;margin:10px 0 14px;overflow:hidden}.fraud-bar .fill{background:linear-gradient(90deg, var(--teal) 0%, var(--sage-deep) 100%);border-radius:4px;height:100%}.fraud-card.danger{background:linear-gradient(#faf0ec 0%,#f0ddd3 100%)}.fraud-card.danger .fraud-bar .fill{background:linear-gradient(90deg,#b45028 0%,#b43030 100%)}.response-area{background:var(--cream);border:1px solid var(--line);border-radius:var(--radius);padding:22px}.response-tones{flex-wrap:wrap;gap:6px;margin-bottom:14px;display:flex}.tone-chip{border:1px solid var(--line);background:var(--warm-white);cursor:pointer;border-radius:999px;padding:7px 14px;font-size:13px}.tone-chip.sel{background:var(--emerald);color:#f4efe2;border-color:var(--emerald)}.response-body{background:var(--warm-white);border:1px solid var(--line);color:var(--charcoal);white-space:pre-wrap;border-radius:14px;min-height:240px;padding:20px;font-family:Inter,sans-serif;font-size:14.5px;line-height:1.7}.form-wizard{background:var(--warm-white);border:1px solid var(--line);border-radius:var(--radius-lg);max-width:620px;margin:0 auto;padding:36px}.form-progress{align-items:center;gap:8px;margin-bottom:26px;display:flex}.form-progress .step{background:var(--stone);border-radius:2px;flex:1;height:4px}.form-progress .step.done{background:var(--teal)}.form-q-big{letter-spacing:-.02em;margin-bottom:8px;font-size:24px;font-weight:540;line-height:1.25}.form-help-big{color:var(--slate);margin-bottom:24px;font-size:14.5px}.form-input{border:1px solid var(--line);background:var(--cream);width:100%;color:var(--charcoal);border-radius:12px;outline:none;padding:14px 16px;font-family:inherit;font-size:16px;transition:border-color .15s,background .15s}.form-input:focus{border-color:var(--emerald);background:var(--warm-white)}.form-info{background:var(--cream);border-left:3px solid var(--teal);color:var(--slate);border-radius:12px;margin-top:18px;padding:14px 16px;font-size:13.5px}.form-info strong{color:var(--charcoal);margin-bottom:2px;display:block}.form-actions{justify-content:space-between;margin-top:28px;display:flex}.cal-wrap{background:var(--warm-white);border:1px solid var(--line);border-radius:var(--radius);padding:22px}.cal-head{justify-content:space-between;align-items:center;margin-bottom:18px;display:flex}.cal-head h3{letter-spacing:-.02em;font-size:18px}.cal-grid{grid-template-columns:repeat(7,1fr);gap:4px;display:grid}.cal-day-head{color:var(--slate-soft);text-transform:uppercase;letter-spacing:.06em;text-align:center;padding:6px;font-size:11px}.cal-cell{aspect-ratio:1.05;background:var(--cream);cursor:pointer;border-radius:10px;flex-direction:column;gap:4px;padding:8px;font-size:12.5px;transition:background .12s;display:flex;position:relative}.cal-cell:hover{background:var(--sand)}.cal-cell.out{color:var(--slate-soft);opacity:.4;background:0 0}.cal-cell.today{background:var(--sand)}.cal-cell.today .n{color:var(--teal);font-weight:600}.cal-cell .n{font-size:13.5px;font-weight:500}.cal-cell .ev{background:var(--sage);color:var(--emerald-deep);white-space:nowrap;text-overflow:ellipsis;border-radius:5px;padding:2px 6px;font-size:10.5px;line-height:1.2;overflow:hidden}.cal-cell .ev.high{color:#6f2e14;background:#b450282e}.lang-toggle{background:var(--sand);border-radius:999px;gap:4px;padding:4px;font-size:12.5px;display:inline-flex}.lang-toggle button{color:var(--slate);background:0 0;border:0;border-radius:999px;padding:5px 11px}.lang-toggle button.active{background:var(--warm-white);color:var(--charcoal);box-shadow:var(--shadow-sm)}.skel{background:linear-gradient(90deg, var(--sand) 0%, var(--stone) 50%, var(--sand) 100%);background-size:200% 100%;border-radius:8px;animation:1.4s linear infinite skel}@keyframes skel{0%{background-position:200% 0}to{background-position:-200% 0}}.fade{animation:.26s fade}@keyframes fade{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.avatar{object-fit:cover;border:2px solid var(--warm-white);border-radius:50%;width:32px;height:32px}.avatar-stack{display:flex}.avatar-stack .avatar+.avatar{margin-left:-8px}